FAQ
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Please confirm whether the network connection is stable. It is recommended to try to change the network environment.
If there is still an exception, please click Error Report, we will check the video for you, and can provide error screenshots or videos to speed up troubleshooting.
PLEASE NOTE: For your best viewing quality, please use Google Chrome:
Google Chrome download point (click me)
Contact customer service (click me) -
You can use mobile phones, tablets, and computers to watch videos on this website. It is recommended to watch the wonderful free videos of this week to test whether your device can play videos normally before consumption!
Free film (click me) -
It is recommended that you clear the cookies of your browser and try again. If the obstacles cannot be eliminated, please write to the customer service staff.
Please refer to your browser to choose the following method to clear cookies
‧ Internet Explorer clears cookies ☛ please click here
‧ Microsoft Edge clears cookies ☛click here
‧ Firefox clears cookies ☛ please click here
‧ Chrome clear cookies ☛ please click here
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To ensure the user experience, a maximum of two files can be downloaded at the same time. If you see a 503 error, please check if more than two videos are downloaded at the same time. If the download link fails, you can click the green arrow in the picture below to change the source to download!
Still abnormal, please ?Contact customer service (click me), we will handle it for you as soon as possible,
If the download is interrupted or crashes, as long as you return to the webpage within the time limit of purchase, you can download it again, no need to pay again!
Common reasons for download failures:
1. The remaining storage space is less than 3G, and the mobile device needs to have sufficient storage space, because the general video needs about 3G of space.
2. Accidentally close the safari browser from the background before the download is complete.
Below is the download tutorial prepared by Nana for your reference.
★Download steps for Apple system
The downloaded videos can be found in the File APP ❤️ -
Hi everyone, I am Nana, the editor of this website, today Nana will teach you how to find good movies easily
Q: Where can I find popular movies?
A: Click 'Latest' from the 'Full HD' in the main menu above, and you can see the latest videos on the shelves.
Q: Where can I find popular movies?
A: Click 'Top Rank' in the main menu above, and then click the online or download list, as well as the daily, weekly or monthly list according to your needs.
Q: Where can I find good themed films?
A: From the main menu above, click on the 'Tag' section. If you already have an idea, you can also use the search function of the main menu to quickly find good movies~
Is it very convenient? Alright~ let's not talk nonsense, let's go to the movie ❤️
That concludes today's teaching! If you have any questions or suggestions, please write to Nana and see you next time. -
Hi everyone, I am Nana, the editor of this website. Today, Nana will teach you how to save your favorite videos?
When you choose a video you like or want to watch, but you don't want to buy it right away or want to save it first,
- You can click "Loves it" button below the video
- You can classify videos according to your preferences
- Just click to add a category
- Then select the category, and then click "Confirm".
Finally, these videos you like will appear in the "Loves" in the "Account"
That concludes today's teaching! If you have any questions or suggestions, please write to Nana and see you next time.
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iPhone or iPad device
Chrome Apps open or close pop-ups
- Open the Chrome app on your iPhone or iPad.
- Tap the More icon > Settings.
- Tap "Content settings" > "Block pop-ups."
- Turn the "Block pop-ups" setting on or off.
The Safari app opens or closes pop-up windows
- On your iPhone, go to Settings > Safari.
- And turn off Block Pop-ups.
Android device
- Open the Chrome app on your Android phone or tablet.
- Tap the More icon to the right of the address bar > Settings.
- Tap "Site Settings" > "Pop-ups & Redirects."
- Switch the 'Pop-ups and redirects' setting to 'Allow' or 'Block.'
Desktop
- Open Chrome on your computer.
- Click the More icon at the top right > Settings.
- Click "Advanced" at the bottom.
- Under "Privacy and Security," click "Site Settings."
- Click 'Pop-ups and redirects.'
- At the top of the screen, toggle the setting to [Allow] or [Block].