FAQ
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Hi everyone, I am Nana, the editor of this website~ Today Nana will teach you how to contact customer service
First, the fastest and best way is to click Members to ask questions
Second, when there is a problem with your video, you can click the Obstacle Report on the Watch Video page to contact us
Third, of course, you can also directly pull the webpage to the bottom service description, and there is also an option to contact customer service, so you can contact customer service!!
Isn't it very convenient!! Then, just wait for you to enter your question, and our customer service staff will be able to solve your problem immediately.
By the way, customer service hours are Monday to Friday 9:00-18:00 (except holidays)
If you miss this time, please wait patiently, don't worry!! The customer service will deal with your problem immediately during working hours.
If you want to chat with Nana, you can also find Nana in this way at this time!!
This is the end of today's teaching! If you have any questions or suggestions, please write to Nana~~ See you next time. -
This site absolutely attaches great importance to your letter. If you do not receive the letter, it is very likely that your mailbox is not filled correctly and cannot be sent successfully, or it is misclassified as junk mail by the mailbox.
Please go to the junk mail to look for the letters sent by the customer service of this site. The junk mail often sets the wrong time as the order of the letters.
Please also check the time of receipt, and lower the spam filtering level of the mailbox. -
Request translation means that you provide your favorite number, and we will help translate it into Chinese and put it on the shelves.
[How to use] You only need to contact customer service Nana to inform your needs, and we will put your products on the shelves within seven to fourteen working days. It should be noted that we cannot provide translation services for 480 minutes and unlisted products.
[Period of use] Valid within 6 months from the successful payment of the order.
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Dear, I am Nana, the editor of this website~ Today Nana will teach you what to do if you regret buying the product or buy the wrong item?
Since all products on the major platforms are online streaming products, no refunds are provided once sold. If you have any concerns about the order or product, please contact customer service to inform Nana, and Nana will serve you as soon as possible. -
Hello everyone ~ Today Nana is going to answer "What is a novice driver and an excellent driver?"
From now on, as long as you become a member on the big platform for one week, you will be automatically upgraded to an excellent driver.
The advantage of being a good driver is that all videos on major platforms are available for purchase, online viewing and downloading, without restrictions! Unimpeded travel!
What are you waiting for, hurry up and register➡️Register as a member
Small reminder: You can confirm your registration date in Account > Edit Profile.